You go to the hairdresser, but you’re really looking for more than just a new hair color? Welcome to the club. Hair is a matter of the heart. Especially for us women between 30 and 70, there’s much more at stake than a cut or a shade. It’s about being seen, about being understood—and that’s exactly what the 70/30 rule is about.
( Learn more: Finding a good hairdresser is hard? )
70% Interpersonal: Closeness, Calm, Intuition
I already felt the 70/30 rule during my training, long before I called it that: when people click, when there’s warmth and sympathy, many things become easier.
Then the water is half a degree too warm while shampooing? No problem. The bangs a tiny bit too short? We laugh together and find a solution. But if there is an invisible barrier between hairdresser and client, every little thing becomes big, and even perfect technique suddenly feels off.
I don’t “read” my clients in the classical sense—I feel them. For that I need peace and time. Too much noise, too many appointments at once, and my fine radar goes dull. That feeling tells me what’s needed today: a “courage day,” where we can go lighter, or a “please hold me” day, where structure and care matter more than big change.
Often people arrive with phrases like:
“Actually I’d like to be blond, but it mustn’t be too light…”
In such sentences live contradictions—behind them lie wishes, but also boundaries.
My job is not to color over that, but to take both seriously and translate them into something harmonious.
Time and Small Steps
If someone is closed off at first, I give her space. Before a big grey-blending transformation, I often suggest a haircut first, a “get to know” appointment. Small steps build trust. We test how it feels to work together, and whether the direction is right. No pressure, no “all or nothing.”
30% Professional: Indispensable, But Not Everything
The 30% is not a “side issue.” Without skill, knowledge, and precision, we stay at nice conversation. I keep my level high because I’m curious: new techniques, tools, products, continuous education—everything that helps me find individual solutions.
I speak technique in images, not chemistry bingo. That way, we can decide together.
And still: if it doesn’t click on a human level, I won’t take on the client. There are people who just don’t fit together. That’s okay and honest to everyone.
If a Small Flaw Happens
I’m human, not a filter or robot. If something small happens, my attitude and consulting already signal beforehand: I work carefully, I listen, and if something isn’t perfect, I’ll correct it. In a good connection, that’s not drama but teamwork.
My Rituals
- Take intuition seriously
- Listen closely, even between the lines
- Ask critical questions—kindly but clearly
- Honest words instead of platitudes
I’m highly sensitive. Curse and blessing at once. I sense moods quickly and rely on this delicate barometer—it guides me through our appointment.
What Clients Can Take Away
The 70/30 rule is not just a compass for me as a hairdresser, it’s also a gift for you as a client.
Because you may realize consciously: it’s not just about perfect highlights. It’s also about feeling understood and seen. Hair is personal, and the person working on it should match you.
So for you: Don’t choose your hairdresser only by price or Instagram photos. Trust your gut. Do you feel comfortable in that first conversation? Do you feel someone is listening, rather than just applying technique? Then you are in the right place.
Because when the chemistry (a little pun there 😉) is right, you have a partner who accompanies you through small doubts, big changes, or tricky transitions. Someone who cares not just about your hair, but your feelings. And that makes every hairstyle more valuable than any single strand could ever be on its own.
Conclusion
The 70/30 rule is not a calculator, but a compass.
70% closeness and trust, 30% technique—and at the end, a client who feels seen and hair that not only looks beautiful but makes sense.
✨ If you’re currently looking in Berlin-Mitte for a hairdresser who specializes in grey blending and understands you not just technically, but also humanly—I warmly invite you: book your appointment and experience how hair can be more than styling. Together we’ll find your look that not only fits—but feels right.